Forum:
My Terios is One and a Half Years Old It has just completed 34,000 km. It is serviced Regularly. I have, however, discovered that Refil Bottle was empty. A further check revealed a dry Radiator with a greassy scum.
Is this covered by Waranty? Is this a Factory Flaw? What do I do.
My dear SUV Has been in the company Garage for Two weeks and I and not getting any Feedback vis-a-vis: A diagnosis. what is been done if any thing. If the problem can be fixed. If so when?
I am still on foot after 18 Days.
Rawle
Warranty
It depends on the warranty, these differ from country to country; however a blown head gasket is not acceptable after such a short time or low mileage. Has the vehicle been serviced on time, and by an approved dealer, if so, it will be easier to persue a claim for a mechanical defect. Kop outs used by dealers are usually that oil or water have not been maintained by the owner, thus causing the problem, or that items such as the incorrect anti freeze has been used, and contributed.
Other possibilities are that the cylinder head has an internal crack, the block or liners have an internal crack, or the engine is incorrectly machined at the factory, leading to the incorrect seating of the head gasket during manufacture.
Contact Daihatsu, or their importers directly, preferably by e-mail, followed up by a letter with registered delivery, express your concerns and insist upon a hire vehicle.
Insist that they send their own engineers to look at the vehicle, and set a reasonable time limit to conatct you with an answer.