Forum:
Hi from Daihatsu Girl,
Just thought I would write and tell you all about my experience with Mr Engine.
I joined the Daihatsu Club when I was having trouble with my 1990 Daihatsu Sportrak. After having had her for 18 years, she nearly had to go. But I found a site
called Mr Engine, who do low millage reconditioned engines for ALL Japanese cars and she came back to "life again".
The cost was 350.00, (including 58.00 delivery charge).
They delivered straight to the garage the next day. They gave me 50.00 for my old engine and a 6 MONTH GUARANTEE
on parts. Previously I had dealt with Jap Parts at
Heathrow, where I purchased a rear motor wiper which carried 1 month guarantee.
They charged me 37.00, which included 7.50 for
the carriage charges. It DID NOT WORK. I phoned them, they told me to send it back and I had to PAY the postage to send it back to them. This was NOT refunded and I was not refunded the seven pound fifty carriage charge either.
And they messed me about a bit before I finally got the refund of ONLY 20.00 and I had nothing to show for it. I had also paid 15.00 to have it fitted. VERY POOR
CUSTOMER SERVICE - will NEVER use again.
Any way, back to Mr Engine. I had a problem with the engine and the replacement part was sent immediately. It
was FREE of charge and FREE delivery. No problems and no having to kick up a fuss like I had to with Jap Parts. Five months later there was another problem, which I wasn't happy about. The dreaded camshaft was making a noise.
I knew my 6 month guarantee was nearly up so rang Wayne
at Mr Engine. He was very helpful and thought it most unusual and suggested that I bring the car to Barking
for them to have a look at it. Barking is only an hour
from where I live and I was going to London that weekend anyway.
Ian, who also works for Mr Engine, very kindly dropped me at the tube station, after I dropped the car off to
them to look at.
They weren't happy with the engine and at their expense,
replaced it for another engine and fitted it for me FREE. The 6 month guarantee covered parts BUT not labour. I was over the moon and my car runs beautifully
now. WHAT FANTASTIC SERVICE. I told them that because they had looked after me so well and I had had such bad
service, only a month before from Jap Parts, that I was
going to mention them on the Daihatsu Site, as they deserved to be recognised for the great service they give.
Also 300 pound for a second hand engine is a steal anyway.
Remember your Daihatsu, however old, ain't finished until youv'e spoken to Mr Engine.
Their link is: www.mrengine.net/
From Daihatsu Girl
MR ENGINE
Glad to hear that you have at last got the car sorted and of the good services from Mr Engine. The cost seems very good and it is worth knowing that such service can still be obtained.
When I ran an MG the Club had recommended Garages and parts suppliers who had been used and proved excellent by members. Although this Forum is not really a Club as such I'm sure most readers would be interestd in being informed of garages and spares suppliers who are good, perhaps equally some that are not so good or those that are real crap. Perhaps Lurch could consider this as a separate Forum topic/listing?
I for one can recommend Distripieces Normandie in France for Daihatsu new parts. There are very few Daihatsu Suppliers here in France and these will get most bits and send them provided payment is made in advance.
OLDMINIMAN
M J Young
Well Serviced
Nice to hear of good service, and someone who does what they say they will, many of us will strip our own engines and rebuild them ourselves. Many other people cannot or will not, it is nice for site members to get a recommendation for a company who will service their needs.