Hi
All Daihatsu Owners,
Just thought I would write and tell you all about my experience with Mr
Engine.
I joined the Daihatsu Club when I was having trouble with my 1990
Daihatsu Sportrak. After having had her for 18 years, she nearly had to
go. But I found a site called
Mr Engine, who do low millage reconditioned engines for
all Japanese cars and she came back to "life again".
The cost was 350.00 including 58.00 delivery charge. They
delivered straight to the garage the next day. They gave
me 50.00 for my old engine and a 6 MONTH GUARANTEE (on
parts). Previously I had dealt with Jap Parts at Heathrow, where I
purchased a rear motor wiper which carried 1 month guarantee. They
charged my 37.00, seven pounds fifty was
the carriage charges. It DID NOT WORK. I phoned them, they told me to
send it back and I had to PAY the postage to send it back to them. This
was NOT refunded and I was not refunded the seven pound carriage charge
either. They messed me about a bit before I finally got the refund of
ONLY 20.00 and I had nothing to show for it. I had also paid 15.00 to
have it fitted. VERY POOR
CUSTOMER SERVICE - will NEVER use again.
Any way, back to Mr Engine. I had a problem with the engine and the
replacement part was sent immediately. It
was FREE of charge and FREE delivery. No problems and having to kick up
a fuss like I had to with Jap Parts.
5 months later there was another problem, which I wasn't
happy about. The dreaded camshaft was making a noise.
I knew my 6 month guarantee was nearly up so rang Wayne
at Mr Engine. He was very helpful and thought it most unusual and
suggested that I bring the car to Barking
for them to have a look at it. Barking is only an hour
from where I live and I was going to London that weekend anyway. Ian,
who also works for Mr Engine very kindly
dropped me at the tube station.
They weren't happy with the engine and at their expense,
replaced it for another engine and fitted it for me FREE. The 6 month
guarantee covered parts BUT not labour. I was over the moon and my car
runs beautifully
now. WHAT FANTASTIC SERVICE. I told them that because they
had looked after me so well and I had had such bad service, only a
month before from Jap Parts, that I was
going to mention them on the Daihatsu Site, as they deserved to be
recognised for the great service they give.
Also 300 pound for a second hand engine is a steal anyway. Remember
your Daihatsu, however old, ain't finished until youv'e spoken to Mr
Engine.
Their link is: www.mrengine.net